What payment methods do you accept?2017-09-24T09:20:46+02:00

Havvycollective.com accepts Visa and Mastercard payments.

Can I buy a bikini top and bottom separately?2017-10-10T09:46:25+02:00

Absolutely, Havvy is happy to offer separates to you so you may select according to size preference or mix and match as you choose for the perfect combination. All product and prices are shown separately on our online shop.

I have forgotten my password, what should I do?2017-09-24T09:20:02+02:00

If you have forgotten your password, please follow the “Forgotten Password” instructions on the login page to create a new password. For security reasons Havvy is unable to email you your current password.

Back ordered items2017-09-24T09:19:40+02:00

Some items may only be available at a later date due to later deliveries. An email will be sent upon completion of your order with an estimated date for your backordered item. This will be shipped as soon as it is available.

Please note: The date issued for backorders are estimated and may differ from actual ship date.

Write a review2017-09-24T09:19:16+02:00

If you would like to offer feedback on a product, please search for the item using the item number or by product. On the product details page, below the images on the left, there will be a clickable option to rate and review the product.

Beware of fraud / phishing2017-10-10T09:47:06+02:00

Phishing is a form of fraud whereby emails are sent out, often imitating a registered company (including logo usage), requesting personal information such as credit card numbers, bank details or passwords. These emails are often from unauthorized sources.

Please note Havvy will NOT ever send you an email or activate a “pop – up” window requesting personal details or verification of personal account details. If we need to confirm such information, Havvy will contact you directly or have you contact us directly.

We advise that you be aware of this fraud and never respond to such an email or offer private information such as passwords or credit card numbers.

Do I need to set up an account to order?2017-09-24T09:12:16+02:00

Yes, you do need to open an account. This is a quick, easy login process and helps to secure and process orders efficiently.

A personal account also enables gift card usage, balances to be kept and previous orders to be tracked.

Do you ship internationally?2017-09-24T09:11:59+02:00

Absolutely, Havvycollective.com is happy to offer express international shipping to all destinations globally via a fast, reliable courier service, DHL.

Please note: Shipping costs and timeframes may differ between countries.

Please also be aware of import charges (duties and taxes) that are chargeable and set by each destination country. Havvycollective.com does not collect import charges upon checkout and we cannot predict what these charges may be. Please refer to your local customs office for guidelines.

How do I know my fit?2017-09-24T09:16:39+02:00

Please note not all styles offer a full size curve and, therefore, may not be available in all sizes.

Please refer to our Size Guide created for fit information HERE…

Please refer to our Bum Coverage Guide HERE for information on bottom coverage to suit your fit preference.

Can I return / exchange if the swimwear doesn’t fit me?2017-09-24T09:14:38+02:00

Please note we do offer returns and exchanges on all items. Please follow this link to our Shipping and Exchanges Policy HERE…

Do you have a store?2017-09-24T09:15:52+02:00

You can purchase exclusively online at havvycollective.com. We are the only online store worldwide to stock original Havvy product.

Alternatively, please check our stockist list for stores that offer Havvy product HERE…

Can I purchase a gift card online?2017-10-18T14:40:41+02:00

Yes you can, please find Gift Cards available HERE…

How long does it take to ship an order?2017-10-10T09:48:44+02:00

All orders will be processed between 1 – 3 days. Local orders will be couriered within 1-3 business days.

International shipping times will differ between destinations, but on average orders may take between 3 – 7 business days for express shipping and 14 – 19 business days for standard shipping. You will be issued a tracking number when your order ships.

How much does postage cost?2017-10-10T09:49:36+02:00

Shipping is free to your door for all local orders within South Africa.

International shipping rates will differ between destinations for Express Shipping. A shipping fee will be indicated at checkout based on express shipping (DHL) rates to your country. Alternatively a standard rate of R230 will be charged for standard postal option.

What are your sale terms?2019-05-06T15:38:34+02:00

Sale is limited to online store only. Sale does not apply to gift cards. A standard R75 shipping rate will apply to all sale goods for orders within South Africa. For International orders: international shipping rates will be indicated according to destination at check out.


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